Job Details

Position responsible for accuracy of content processed into the electronic catalog system. This is achieved by validating processes practiced by content techs are within departmental guidelines. Standards established for processing content are adhered to. As well as analyzing metrics, reviewing coverage, correcting discrepancies, and enhancing content by applying supplier provided content and creating value-add where appropriate

ESSENTIAL JOB FUNCTIONS

Senior Content Technician reviews content being authored into eCatalog database for accuracy by performing a series of quality assurance processes over the content.
Within these processes the data is scrubbed for details such as content duplication, removal of abbreviation, spelling, proper structure, standards observance and updated vehicle coverage. Possible error patterns are observed and tracked for communication to department technicians, management and trading partner contact.
Senior technicians will mentor other technicians to improve overall productivity, accuracy and consistency of content being published.
Additional or supplemental processes will be authored by Senior technician to improve overall processing and ultimately complement trading partner provided content.
Action is taken over reported discrepancies covering validity of eCatalog content. A review and a quality assurance process are followed to take action over perceived concerns. Follow-up communication is completed to ensure reporting parties are aware of finding after QA process is completed.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

Minimum of one year of practical experience over content management and implementation.
Three years of store level experience with a strong parts and accessory background.
Strong automotive product knowledge and understanding of automotive theories and repair procedures.
Experienced in database usage, content mining and analytics.

Desired:

Associate/Bachelors Degree in business or computer science and/or equivalent work experience.
Previous experience in digital image editing/manipulation.
Practical experience with content management and reporting.

Thorough understanding of computers and desktop applications including MS SQL, MySQL, Excel, Access and Word products.
Excellent verbal and written communication skills.
Strong attention to detail and excellent organizational skills.

O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

• Competitive Wages & Paid Time Off

• Stock Purchase Plan & 401k with Employer Contributions Starting Day One

• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

• Team Member Health/Wellbeing Programs

• Tuition Educational Assistance Programs

• Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: ...@oreillyauto.com or call 417-###-####, ext. 68901, and provide your requested accommodation, and position details.