Job Details

The Loss Prevention Specialist is responsible for preventing, responding to, investigating, resolving, and reporting claims of loss due to kite, forgery, or theft. Reviews, maintains, and monitors reports, conducts interviews, and pursues information to prevent losses to both customers and the institution. Essential Duties and Responsibilities. Reviews system-generated reports, maintains and monitors daily reports, and pursues miscellaneous information provided by other departments for the purpose of preventing losses due to, but not limited to kite activity, money laundering, account inflation, and new account fraud. This duty is performed about 55% of the time. Interviews customers and/or employees regarding claims of fraud, takes steps to prevent additional losses to customers and the institution, ascertains level of responsibility for loss, and makes recommendations for reimbursement or litigation when applicable. This duty is performed about 10% of the time. Investigates claims of...Loss Prevention, Specialist, Retail, Fraud, Claims