Job Details

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Company Description

Motoring Essentials is a reputable automotive company located at 32 Whitacres Road, Glasgow, United Kingdom. Our company is dedicated to providing high-quality automotive products and exceptional customer service to meet the diverse needs of our customers. We pride ourselves on our commitment to excellence and innovation in the automotive industry.

Role Description

This is a full-time on-site role for a Customer Success Manager, located in Springfield, MO. The Customer Success Manager will focus on ensuring customer satisfaction by actively engaging with customers, addressing their needs, and fostering strong relationships. Daily tasks include overseeing customer retention strategies, providing outstanding customer service, and analyzing customer feedback to improve services and products. The role also involves collaborating with various teams to resolve customer issues and enhance the overall customer experience.

Qualifications

• Strong skills in Customer Satisfaction and Customer Service
• Experience in Customer Retention and Relationship Building
• Proficiency in Analytical Skills
• Excellent interpersonal and communication skills
• Ability to work effectively in a team and independently
• Bachelor's degree in Business, Marketing, or a related field
• Previous experience in the automotive industry is a plus

Seniority level

• Entry level

Employment type

• Full-time

Industry

• Motor Vehicle Manufacturing

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Location: Springfield, MO

Salary: $40,000.00-$47,000.00

Posted: 1 day ago