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Job Details

Security & Dispatch Associate

  2026-02-07     Erlen Group     Springfield,MO  
Description:

Our Company:

The Erlen Group is a family of industrial companies with real estate investment at its core. Our companies include Springfield Underground, Cold Zone, Westside Stone Company, Joplin Stone Company, Umlaut Industrial, Lime Light Development, and Gillespie Crushing. We strive to uphold our values of hard work, commitment to quality, continuous improvement, having a culture of entrepreneurship, and being students of our clients.

Security and Dispatch Associate Job Summary:

The Security & Dispatch Associate will assist with a variety of duties. The person occupying this person may interact with Leadership, office, product, drivers, systems, and clients to track, inspect, and record shipments in an accurate and professional manner. The person occupying this position will also be responsible for directing traffic and drivers. A Security & Dispatch Associate must be attentive to the activity going on around the property as well as the handling of checking in trucks. This person also must have basic computer and clerical skills.

Security and Dispatch Associate Duties/Responsibilities:

  • Help direct traffic, communicate with truck drivers,and ensure best use of staged truck parking
  • Check in driversandcoordinate related activities and communication to ensure they getto the correct buildings.
  • Work with the buildings to coordinate loads and schedules
  • Monitors properties by camera and make security roundsthroughouttheproperty
  • Ability to multi-task (operate gates, answer phones, watch cameras)
  • Monitor and alert drivers and tenants of dangerous conditions
  • Ability to de-escalate potentially difficult situations
  • Ability to problem solve to help drivers get to their locations
  • Initiates emergency response protocols
Security and Dispatch Associate Required Skills/Abilities:
  • Ability to handle multiple priorities and multi-task
  • Basic computer skills, telephone skills
  • Ability to enter data and operate software on computer
  • Attention to detail


Security and Dispatch Associate Education and Experience:
  • Required: High School diploma or equivalent
  • Preferred: Three years' experience in related field
  • Validdriver'slicense
Security and Dispatch Associate Physical and/or Travel Requirements:
  • Prolonged periods sitting
  • Must be able tolift upto 15 pounds at a time
Security and Dispatch Associate Team Member Benefits:
  • Paid time off and Holidays
  • Simplified Employee Pension Plan
  • Health Insurance
  • Group Life Insurance
  • Tuition Reimbursement
  • Gallup Leadership Development training


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