Job Details

A company is looking for a Self Pay Representative to manage patient accounts and secure payments on outstanding balances.Key ResponsibilitiesMake outbound calls to patients regarding outstanding balances and payment optionsEducate patients on their insurance responsibilities and financial assistance optionsDocument account information accurately in the EMR systemRequired QualificationsHigh School Diploma or GEDPassing score and certificate from an approved language testing vendorPrior experience in collections, customer service, or call center is preferredKnowledge of general medical billing and insurance is preferred