Job Details

A company is looking for a Director of Financial Services Operations & Strategy.Key ResponsibilitiesDevelop and execute a scalable operational strategy across payments, lockbox, and implementation functionsOwn performance of payment operations end-to-end and lead implementation and onboarding processesBuild and lead a high-performing operations team while driving continuous improvement across cost, accuracy, and customer experienceRequired Qualifications5+ years in operations, BizOps, or strategy roles within a high-growth fintech or vertical SaaS environmentExperience managing teams and building high-performance, process-driven culturesDemonstrated ability to scale operations while maintaining quality and complianceStrong process design experience, including workflow optimization and cost reduction initiativesExposure to automation tools and technical tools (e.g., SQL, internal systems)