Job Details

Front Office Assistant - Work Study Required - Summer 2026

Position Title: Front Office Assistant - Work Study Required - Summer 2026

Student Status: Work Study Required - You are required to be a Federal Work Study Recipient to hold this position.

Work Location: Springfield Campus

Department: Communication Science & Disorders

Hiring Range: $15.00 / hr

Sponsorship Information: Applicants must be currently authorized to work for any employer in the United States on a full-time basis. This position is not eligible for work visa sponsorship.

Department/Employer Operating Hours: Monday & Wednesday 8 AM - 7 PM; Tuesday, Thursday, and Friday 8 AM - 5 PM

How many hours per week are required? - 8

Description of Primary Duties: Our clinic is looking for a motivated and dependable student worker to join our office staff where you can build professional skills, interact with patients, and be a part of a collaborative team. This position presents a unique opportunity to interact with clients who experience a wide range of communication abilities and come from a diverse population.

Key Responsibilities:

• Answer and direct phone calls in a professional and courteous manner.
• Greet and check in patients for appointments, including administering necessary paperwork.
• Scan, import, and organize documents in our electronic medical record (EMR) system.
• Assist with inventory of therapy materials as well as office supplies.
• Make copies and assemble packets.
• Maintain a clean and welcoming clinic environment.
• Support staff with additional projects as needed.

You will work closely with:

• Student clinicians and faculty members across the clinic disciplines including audiology, counseling, psychology, and speech-pathology.
• Full-time clinic staff who will provide training and supervision.

Qualifications:

• Strong communication and customer service skills.
• Attention to detail and the ability to handle confidential information responsibly.
• Professional phone and in-person etiquette.
• Reliable, punctual, and able to follow instructions.
• Maintain appropriate attire for clinic environment (Bear wear shirts, jeans, business casual, or black scrubs).

Why You'll Love This Role:

• Hone real-world administrative and professional skills.
• Be a part of a collaborative and supportive team.
• Flexible scheduling to accommodate your academic commitments.

Required Qualifications:

• Attention to detail.
• Follow detailed procedures.
• Independent and self-motivated worker.
• Collaborate and communicate with coworkers about larger projects.
• Accountable and dependable.

Required Certifications

Additional Qualifications: Office experience preferred but not required. Customer service experience preferred but not required.

Contact Information: LMaherFelton@missouristate.edu

Equal Opportunity Statement: Non-Discrimination Statement Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972. This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America. The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, Compliance@MissouriState.edu, 417-836-4252.